Terms & Conditions
Route to Reading
Last updated: October 22, 2026
Welcome to Route to Reading! These Terms & Conditions explain the policies governing our tutoring services, website, and communications. By using our website or enrolling in our tutoring services, you agree to the applicable terms outlined below.
1. Eligibility
Our tutoring services are available to students under the supervision and consent of a parent or legal guardian, as well as eligible adult learners.
Parents or legal guardians are responsible for providing consent for minors to participate in tutoring services.
2. Service Availability
Route to Reading provides online tutoring services. Service availability depends on tutor schedules, student eligibility, program requirements, and other operational considerations.
We reserve the right to modify or discontinue services in accordance with applicable agreements and program requirements.
3. Tutoring Sessions
Tutoring sessions are conducted online unless otherwise agreed upon.
Students and families are responsible for having a reliable internet connection and the necessary equipment to participate in online sessions.
Families are expected to follow their agreed-upon tutoring schedules and notify Route to Reading of scheduling conflicts.
4. Payment and Refunds
Payment arrangements depend on the tutoring program or agreement under which services are provided.
For privately funded tutoring services, payment terms and refund policies will be communicated during enrollment.
For students participating in Indiana Learns, tutoring services are funded according to the program’s eligibility, grant, and payment requirements.
5. Limitation of Liability
Route to Reading strives to provide high-quality tutoring services but cannot guarantee specific academic outcomes.
To the extent permitted by applicable law, Route to Reading is not responsible for indirect or consequential damages arising from the use of our website or tutoring services.
Nothing in these terms limits rights or protections that cannot legally be waived.
6. Prohibited Conduct
Users agree to use our website and tutoring services lawfully and respectfully.
Prohibited activities include unauthorized access to systems, harassment, misuse of educational materials, and interference with tutoring services.
7. Intellectual Property
Our website content, instructional materials, logos, and other original resources are protected by applicable intellectual property laws.
Materials may not be reproduced, distributed, or commercially used without authorization, except as otherwise permitted by law.
8. Termination or Suspension of Services
Route to Reading may suspend or discontinue tutoring services when necessary due to violations of program policies, repeated attendance problems, inappropriate conduct, or other legitimate operational reasons.
For Indiana Learns participants, applicable program rules and requirements will also be considered.
9. Changes to Terms & Conditions
We may update these Terms & Conditions periodically.
Updates will be posted on this page with a revised effective date. Material changes may be communicated directly when appropriate.
10. Communications
Route to Reading communicates with parents and guardians through email, telephone calls, and text messages regarding tutoring schedules, attendance, student progress, and other service-related matters.
Our staff may send individual text messages through our business communication system. Automated tutoring reminders are provided through a separate SMS service and require affirmative consent.
Parents and guardians may contact us to update their communication preferences.
11. SMS Terms & Conditions
Program Name: Route to Reading Automated Tutoring Reminders
Program Description
Route to Reading offers optional automated SMS reminders to parents and guardians about their students’ scheduled tutoring appointments.
Messages may include tutoring session dates, times, and information about accessing online tutoring sessions.
These automated messages are informational and are not used for marketing or promotional purposes.
Consent to Receive SMS Messages
Parents and guardians may opt in to receive automated tutoring reminders by providing their mobile phone number and affirmatively selecting the SMS consent option on our enrollment or policy agreement form.
Consent to receive automated SMS reminders is optional and is not required to receive tutoring services.
Message Frequency
Parents and guardians may receive up to two automated SMS reminders per scheduled tutoring session.
Message frequency varies depending on the number of tutoring sessions scheduled.
Message and Data Rates
Message and data rates may apply. Charges depend on your mobile carrier and wireless service plan.
Opt-Out Instructions
You may stop receiving automated SMS reminders at any time by replying STOP to a message from our automated reminder number.
After opting out, you will no longer receive automated reminders from that number unless you opt in again.
Help and Customer Support
For assistance, reply HELP to an automated reminder.
You may also contact Route to Reading by calling or texting 719-212-1065 or emailing info@routetoreading.com.
Automated and Personal Communications
Automated tutoring reminders are sent from a separate phone number from the one used by Route to Reading staff for personal communications.
Opting out of automated reminders does not automatically unsubscribe you from other communications you have separately agreed to receive.
If you request that we stop all nonessential text communications, we will honor that request.
Privacy
We respect your privacy and use your contact information only for legitimate tutoring-related purposes and communications consistent with your preferences.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy.
12. Indiana Learns Program
Route to Reading provides tutoring services to students participating in Indiana Learns, a state-funded tutoring grant program in Indiana.
Students and families participating in Indiana Learns must comply with applicable program requirements in addition to Route to Reading’s general tutoring policies.
a. Verification of Eligibility
Families may be required to provide or confirm information establishing eligibility for tutoring services through Indiana Learns.
Participation is subject to the eligibility requirements established by the program.
b. Program Guidelines
Families agree to follow applicable Indiana Learns policies and procedures, including requirements related to scheduling, attendance, and participation.
c. Data Sharing and Reporting
Route to Reading may share information regarding tutoring sessions, attendance, student progress, and other relevant program activities with Indiana Learns or authorized program partners when necessary for program administration, evaluation, reporting, or compliance.
Information is handled according to applicable privacy requirements.
d. Consent for Communication
Families participating in Indiana Learns may receive communications related to tutoring services, including scheduling information, attendance updates, and important program notices.
Automated SMS tutoring reminders are optional and are sent only to parents or guardians who have affirmatively opted in.
Parents and guardians may decline or withdraw consent to automated SMS reminders without affecting their eligibility for tutoring services.
See Section 11, SMS Terms & Conditions, for additional information.
e. Program Changes
Indiana Learns may modify its program requirements, eligibility rules, funding, or other policies.
Route to Reading is not responsible for changes made by Indiana Learns or its authorized program administrators.
f. Additional Program Requirements
Additional policies may apply to Indiana Learns participants based on current program guidelines.
Families are responsible for reviewing and following applicable program requirements communicated during enrollment or participation.
13. Contact Information
For questions about our tutoring services, policies, or communications, contact:
Route to Reading
Phone: 719-212-1065
Email: info@routetoreading.com
Website: https://routetoreading.com/